Recrutement de 01 Territory Manager

Description de l'offre d'emploi

Recrutement de 01 Territory Manager
Territory Manager - North West
Pays
Afrique du Sud
Ville
JOHANNESBURG
Lieu de travail
JOHANNESBURG-BIERMANN AV(ZAF)
Société employeur
TotalEnergies Marketing South Africa (Pty) Ltd
Domaine
Commerce
Type de contrat
CDI
Expérience
Minimum 6 ans
Contexte et environnement
Optimising the performance of a defined number of service stations through independent dealers operating for their own account within the context of a competitive marketing environment with regulated and tight margins

• The role of the Network Business Specialist (or Territory Manager) is complex, having to manage the relationship and contract with the dealer in an environment where support is required from various internal parties. The person needs to build internal relationships for the support required and work cross functionally in order to achieve goals – ultimately the NBS is accountable for everything that happens in his / her area.

• The further complexity is to manage the tension between a healthy relationship with a dealer, whilst looking out for the interests of the company (e.g. maximizing marketing benefits and profitability for both dealers and TSA)

• With the new role of the P&L Approach and managing the Young Dealer program the knowledge and skills required to be successful ranges between HR, marketing, technical and financial acumen. Ultimately to be in a position to identify financially viable solutions for each service station within the agreed operating model and convince dealers to adopt this solution

Activités
The duties and responsibilities of a Territory Manager are as follows:
Influences the network development policy in his / her area in close collaboration with Retail Investment / Development team through organising and leading, at least once a year, an NFT meeting with maintenance, SFS, management, optimisation, development.
Conducts competitive and sectoral intelligence (prices, services, offers, innovations...)
Develops his portfolio by qualifying potential prospects and suggesting what economic terms should be granted (CODO + land)
Reports all installation opportunities (DODO) to the development section

The Territory Manager takes part in managing human resources and positions in the Young Dealer stations:

Assists in recruiting dealers, if necessary, with the help of a dedicated team and / or trainer
Applies the promotion policy in the YD model
Makes sure station staff attends compulsory training sessions (HACCP, Fire Fighting…
Coaches dealers and gives them one-on-one advice
Assists in developing, coaching and mentoring new sales staff to promote a positive working environment which will attract and retain skilled staff
The Territory Manager monitors performance indicators for his portfolio and provides visibility for his management:
Monitors the level of GMVC by site and corrects any negative deviation from expected / budgeted GMVC
Analyses the contribution account (NCA) monthly for each of his points of sale
Reports all deviations, anomalies or booking errors to management control in order to correct the reports
Conducts a gap analysis between the NCA and the budget for which he is responsible
Analyses fuel sales for each of his stations on a daily basis (weekly at least)
Provides the back-office and management with all the information needed to unblock the order
Analyses diversification sales on a monthly basis (shop, carwash, bay and food
Discusses performance in each of his stations with his N+1 or during a BR, at least twice a year
Implements pricing, rebate and discount levels approved by management and makes recommendations where required
Assists in the appropriation, commitment and liquidation of capital expenditure
Gives input on annual budgeting process, the consolidation of information
Forecasts sales monthly for the next three months for the area assigned
Ensures efficient administration, including asset control, within specified sales area

The P&L Approach:

Draws up a P&L forecast at least once a year for each of his CODO and uses the P&L forecast to suggest the rent to be charged to dealers
Manages the financial risks by conducting monthly checks of the dealer's financial health and analysing economic and sales performance
Draws up a monthly actual P&L for each CO station in his portfolio and analyses the actual P&L versus the forecast P&L and explains deviations
Proposes an ad-hoc action plan to address deviations
The Territory Manager enforces, animates, develops and controls Network policies in the field of Top service; shop; carwash; food, activations and promotions:
Uses checklists to control implementation of the Network's sales policies (Forecourt, Food, Wash, Shop, Bay)
Controls station quality levels using the Top Service form
Implements action plans necessary to make stations compliant
Proactively manages the relationship with dealers in his portfolio around the action plan
Oversees activations, promotions and dealer operational challenges
Controls the implementation of standards applicable to the TOTAL brand

Enforces, animates, develops and controls Network policies in the field of HSSEQ:

Controls standards in terms of safety and security (equipment and processes)
Responsible for wet stock flows and management of all sites and ensures that dealers/contractors adhere to wet stock policies and procedures
Assists in the investigation, management and resolving of SOC wet-stock losses
Ensures that dealers/contractors control delivery and unloading of product on site
Attends and contributes to Wet-stock Committee area reviews organised by wet-stock management team
Reports and follows up incidents/accidents at stations and drafts a return of experience feedback report
Profil du candidat
To succeed in this role, you should demonstrate the following skills, qualifications, and experience:

Business Degree and 3 years’ experience gained in a petrochemical, production or business environment,
Understanding of TSA Network and supporting functions business models and processes,
Knowledge and deep entrenchment of Total’s ambitions and values as well as roadmaps, including TSA’s policies and procedures
People Management & Communication Skills
English is the working language
Informations supplémentaires
TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats.