Recrutement de 01 Retail Manager
Retail Manager
Pays
Mozambique
Ville
MAPUTO
Lieu de travail
MAPUTO-JULIUS NYERERE(MOZ)
Société employeur
TotalEnergies Marketing Moçambique, SA
Domaine
Commerce
Type de contrat
CDI
Expérience
Minimum 6 ans
Contexte et environnement
Market in which the position operates : Price regulated market - for fuel only. Aggressive competition.
Typology of contacts related to the position : Internal & external
Stakeholders connected to the position : Service station dealers, MANCOM, Municipalities.
Contacts related to the position : Level 3: level 2 + The position requires negotiation skills
Reflection horizon of the position : Medium-term (1-3 years)
Time horizon for the position's reflection : Implement instructions by optimizing processes
Activités
The Retail Manager position is responsible for :
- To effectively manage and minimise HSE risk within area of responsibility by ensuring:
* Compliance with all HSE Policies, rules, guidelines and legal requirements
* Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
* That HSE competency requirements are identified & enforced within area of responsibility
- Know, respect and ensure compliance with the Company's Code of Conduct.
- Ensures that all the group procedures, tools and methods related to the network are fully understood and implemented
- Implements the sales and credit policy defined by the Network Director.
- Ensure achievement of Fuel and non-Fuel targets and manages achievements along the year.
- Recruit new dealers as per the group procedures and practices and negotiate in order to sign the contract and assess dealer
performance.
- Ensure profitability achievement using the provided tools (P&L, TEMPO,…)
- Supervises the Top Service campaigns and associated animation events (dealers’ convention, pump attendant contest...);
- Organize the training sessions for the Network teams and stations staff so to develop the organization competences, in connection
with the DC Trainer;
- Proposes the qualitative and quantitative objectives for the NTW Director’ approval so as to meet the return of investments
objectives, monitor the sales performances and correct the deviances.
- Prospect new partners with assistance of its sales forces and NTW Developer, according to the Network development strategy
defined by the NTW Director
- Is responsible for respecting the credit policy, covering the outstanding values and meeting the account reconciliation objectives.
- Develop the competencies of the sales forces by training, motivating, meeting and assistance.
- Ensure respect and implementation of the retail priority controls
- Retail contract management
- Control daily station's activities, manage staff, and ensure customer satisfaction.
Profil du candidat
Qualification level required for the position : Level 6 = Bachelor’s or equivalent level
Technical skills required for the position : - Inventory & Stock Management - Financial Acumen - Digital & Retail Management Tools
- Compliance & Safety Standards - Sales - Technical Knowledge of Retail Equipment
Behavioral competencies required for the position : - Interpersonal skills - Communication Skills - Leadership & Team Management
- Emotional Intelligence - Problem-Solving & Decision-Making - Time Management & Organization
Language skills required for the position : - Portuguese - English
Certification required for the position : No
Specific knowledge required for the position : Knowledge about the products Service station environment and invariants
Level of experience required for the position : Minimum: 4–5 years in retail or sales, ideally with team supervision.
Informations supplémentaires
TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats.
Mozambique